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Terms Of Use

BEFORE USING THE SERVICES PROVIDED BY ZOLACE MALAYSIA SDN BHD. D/B/A ZOLACE (“ZOLACE”), PLEASE STUDY THESE TERMS OF USE (“TERMS OF USE” OR “CONTRACT”) CAREFULLY. THIS CONTRACT SETS FORTH TERMS AND CONDITIONS WHICH ARE LEGALLY BINDING WHEN YOU USE DIFFERENT WEBSITES OPERATED AND OWNED BY ZOLACE, INCLUDING WITHOUT RESTRICTION, THE ZOLACE.COM WEBSITE AND DOMAIN NAME(“SITES”), AND ANY OTHER APPLICATIONS, CONTENT OR OTHER FEATURES PROVIDED BY ZOLACE IN CONNECTION THEREWITH (COLLECTIVELY, THE “SERVICE”). BY USING THE SERVICE OF SITES IN ANY WAY, INCLUDING BUT NOT RESTRICTED TO BROWSING OR VISITING THE WEBSITES, YOU ACCEPT TO BE COMMITTED BY THIS CONTRACT. IN CASE YOU ARE SIGNING THIS CONTRACT AS A REPRESENTATIVE OF AN ORGANIZATION, IN THAT CASE YOU GUARANTEE AND REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ORGANIZATION TO THE CONDITIONS OF THIS CONTRACT. THIS CONTRACT APPLIES TO ALL USERS OF THE SERVICE OR SITES, INCLUDING THOSE USERS WHO CONTRIBUTE INFORMATION, CONTENT AND OTHER SERVICES OR MATERIALS ON THE WEBSITES.

Acceptance of Terms

The service is provided if you accept with no alteration of all the terms and conditions mentioned and all other procedures, policies and operating rules which might be promulgated from time to time on Zolace websites. Additionally, a few services provided through the Service might be governed by additional terms and conditions published by Zolace from time to time; your usage of these types of services is governed by a additional terms and conditions, that are included in these Terms of Use by this reference.The service is offered only to persons who are over 13. You represent and guarantee that in case you are an individual, you are more than 13 years old, all registration information provided by you is correct and true, you have approval from your parents or you are of legal age to accept these terms and conditions. Zolace has right to decline to provide the Service to any individual or organization and modify it eligibility requirements any time. This condition is null and void where disallowed by law and the legal right to connect to the service is suspended in these types of areas.

Modification of Terms of Use

Zolace has the legal right, at its exclusive discretion, to substitute or change any Terms of Use, or discontinue, or suspend, or change the Service (including without RESTRICTION, content, database, or the availability of any feature) at any time by emailing you or through publishing a notification on the Sites. Zolace might also limit your accessibility to all or parts of the Service without liability or notice or impose restrictions on specific services and features. You must check periodically Terms of Use for changes. If you continue using the Service after the publication of any modifications to the terms of Use, it implies that you have accepted those modifications.

Privacy

You can see Zolace’s latest privacy statement at https://www.zolace.com/privacy (the “Privacy Policy”) and is included in these Terms of Use. By using the Service, you explicitly accept and agree to the Privacy Policy. For reporting a privacy-related problem, or inquiries regarding the Privacy Policy, please contact privacy@Zolace.com.

Rules and Conduct

As a clause of use, you pledge not to utilize the Service for any reason which is forbidden by the Terms of Use. The Service (including, without restriction, any Content, or User Submissions (both as described below)) is offered just for your own non-commercial, personal use. You are accountable for all of your actions regarding the Service. Regarding the Terms of Use, the term “Content” incorporates, without restriction, interactive features, graphics, scripts, software, photographs, text, data, information, written forum comments, audio clips, videos, suggestions, advice, and any advertisements provided, generated or otherwise made accessible by Zolace or its partners through or on the Service.

For instance, and not as a restriction, you shall not (and shall not allow any 3rd party to) either (a) take any action or (b) submit, post, download or upload or otherwise distribute or help in distribution of any content through or on the Service, which:

  1. impersonates any entity or person, including any representative or employee of Zolace.
  2. contains software viruses, files or programs, or any other computer codes, which are designed or intended to damage, disrupt, interfere with or limit the proper work of any hardware, software, or telecommunications equipment or to damage or get illegal access to any password, data, system or other information of Zolace or any 3rd party;
  3. involves sales and/or commercial activities without Zolace’s prior written approval like pyramid schemes contests, advertising, barter, or sweepstakes;
  4. constitutes unsolicited or unauthorized advertising, spam, junk or bulk e-mail (including without restriction any postings to 3rd party social media websites that are linked to the Site or the Service);
  5. is profane, offensive, obscene, tortuous, invasive of another’s privacy, fraudulent, deceptive, libelous, defamatory, harassing, abusive, threatening, or unlawful; or
  6. infringes right of publicity or other right of any other entity or person, any copyright, trade secret, trademark, patent;

     

Moreover, you shall not; (i) take any action which imposes or might impose (as decided by Zolace in its sole judgment) an unfair or unreasonably big load on Zolace’s (or its 3rd party providers’) infrastructure; (ii) interfere or try to interfere with the correct working of the Service or any activities carried out on the Service; (iii) bypass any steps Zolace might use to restrict or prevent access to the Service (or other accounts, networks or computer systems linked to the Service); or (iv) use devices, automated or manual software, or other processes to “crawl” or “spider” any page of the Sites.

You shall not (directly or indirectly): (i) disassemble, decompile, decipher, reverse engineer or otherwise try to derive any algorithms or underlying ideas or source code of any part of the Service, except to the restricted extent related laws particularly forbid such restriction, (ii) translate, modify, or otherwise create derived works of any portion of the Service, or (iii) distribute, lease, rent, copy, or otherwise transfer any or all of the legal rights which you receive hereunder. You shall follow all related international, national, local and state laws and regulations.

Zolace reserves the right to delete any Content from the Service or Sites at any time, for any reason (including, but not restricted to, upon receipt of allegations or claims from authorities or 3rd parties pertaining to such Content or if Zolace is concerned that you might have breached the Terms of Use), or for no reason at all.

Registration

Being a condition to using certain features of the Service, you must register with Zolace and pick a password and screen name (“Zolace User ID”). You shall provide Zolace with correct, full, and updated registration information. Failure to do so shall be a violation of the Terms of Use, which might lead to instant termination of your Zolace account. You shall not (i) use or select as a Zolace User ID a name of another individual with the intention to impersonate that individual; (ii) use as a Zolace User ID a name governed by any rights of a person other than you without proper consent; or (iii) use as a Zolace User ID a name which is otherwise obscene, vulgar or offensive.

Zolace reserves the right to decline registration of, or cancel a Zolace User ID in its sole discretion. You are exclusively accountable for activity which takes place on your account and shall be accountable for maintaining the secrecy of your Zolace password. You shall never use another user’s account without such other user’s express authorization. You will instantly inform Zolace in writing of any unlawful use of your account, or other account related security violation of which you are aware.

Fees and Payment

You will be billed instantly upon placing an order, so as to secure the special Zolace price on your items. Zolace will do its best to have orders shipped within the estimated delivery time. However, at times items might be delayed because of factors beyond Zolace's control. Zolace shall not be responsible for any such delay.

Zolace reserves the right to demand payment of fees for certain features of the Service. Should you choose to subscribe to or use such features, you shall pay all related fees, as explained on the Sites regarding such features. Zolace reserves the right to change its product and service offerings, price list and to introduce new charges at any time. Use of the Service by you after such notification implies your acceptance of any new or increased prices or charges.

Third Party Sites

The Service may allow you to visit other resources or websites on the Internet through links made available on the Site, and other resources or websites might contain links to the Sites. When you access 3rd party websites, you do so at your own risk. These other websites aren’t under Zolace’s control, and you accept that Zolace isn’t liable or responsible for the appropriateness, legality, accuracy, functions, content or any other feature of such resources or websites. The inclusion of any such link doesn’t mean approval by Zolace or any connection with its operators. You further accept and agree that Zolace shall not be accountable or liable, directly or indirectly, for any loss or damage caused or alleged to be caused by or in connection with the use of or reliance on any such Content, services or goods available on or through any such resource or website.

Zolace and Site Content

You agree that the Service contains Content explicitly provided by Zolace or its partners and that such Content is safeguarded by patents, service marks, trademarks, copyrights, trade secrets or other proprietary rights and laws. You shall follow all restrictions, information, and copyright notices contained in any Content accessed through the Service. You shall not edit, adapt, publish, publicly perform, publicly display, transmit, reproduce, copy, distribute, modify, rent, license, sell, create derivative works from, or otherwise use any Content or 3d party submissions or other proprietary rights not owned by you, (i) without the approval of the respective owners or other legitimate right, and (ii) in any way that breaches any 3rd party right.

You might, to the extent the Sites expressly allow you to do so, copy or download the Content, and other items shown on the Sites for download, for personal use only, provided that you uphold all copyright and other notices contained in such Content. You shall not store any substantial part of any Content in any form. Storing or copying of any Content for other than personal, noncommercial use is expressly forbidden without prior written consent from Zolace, or from the copyright holder identified in such Content’s copyright notice.

Purchases

All items bought from Zolace are made pursuant to a delivery contract. This means that the risk of title and loss for such items pass to you upon our delivery to the carrier.

Zolace tries to be as precise as possible with all product descriptions. However, Zolace doesn’t guarantee that product descriptions or other site content are current, reliable, complete, or accurate, or free of errors. If a product offered by Zolace is delivered to you in a defective condition, your sole solution is to seek a replacement from the product’s manufacturer as per their return policy, which might require that you instantly return the defective product and all original packaging in a new condition.

We show discounts on our Site for each item. Discounts are computed using pricing information provided to us by traders (like suggested retail prices from the supplier, manufacturer, or the trader, or an estimated price based on standard industry practice). Since the pricing information we base our discounts upon might differ, discount information which we show might or might not be representative of the same discount offered in every area, on a particular product, on any particular day.

User Submissions

The Service might provide you with the ability to disclose, submit, upload, distribute or otherwise post (hereafter, “posting”) data, scripts, software, written forum comments, audio clips, videos, visualizations, graphics, photographs, text, works of authorship or other information or content, to the Services (“User Submissions”). By posting User Submissions at or on or any of the Sites or otherwise through the Service, you accept the following:

  1. By submitting the User Submissions to Zolace, or publishing, displaying, or otherwise posting any content through or on the Sites or the Service, you hereby do and shall grant Zolace a fully paid, royalty-free, irrevocable, perpetual, non-exclusive, worldwide, sublicensable and transferable license to perform, display, prepare derivative works of, distribute, reproduce, modify and use in connection with the Sites, the Service, and Zolace’s (and its successors’ and assigns’) business, including without restriction for redistributing and promoting part or all of the Sites (and derivative works thereof) or the Service in any media formats and through any media channels (including, without restriction, 3rd party sites). You also hereby do and shall grant each user of the Sites and/or the Service a non-exclusive permit to access your User Submissions through the Sites and the Service, and to display, prepare derivative works of, distribute, reproduce, modify, use and perform such User Submissions as allowed through the functionality of the Sites and the Service and under these Terms of Use. For transparency, the earlier license granted to Zolace doesn’t impact your other ownership or license rights in your User Submission(s), including the right to grant other licenses to the material in your User Submission(s), unless otherwise agreed in writing;
  2. You warrant and represent that you own or otherwise control all rights to such User Submissions and that use and disclosure of such User Submissions by Zolace (including without restriction, publishing content at or on the Sites) will not violate or infringe the rights of any 3rd party; and
  3. you accept and agree that: (i) without limiting the licenses approved by you to Zolace regarding your User Submissions, Zolace shall have the right to translate, excerpt, or reformat your User Submissions; (ii) all information privately transmitted or publicly posted through the Sites is the sole responsibility of the individual from whom this type of content originated; (iii) Zolace will not be accountable for any omissions or errors in any content; and (iv) Zolace can’t guarantee the identity of any other users with whom you might interact while using the Service.

You hereby award Zolace an irrevocable, sublicensable, transferable, worldwide, royalty-free, perpetual license to incorporate or use into the Service any enhancement requests, suggestions, recommendations or other feedback which you provide to Zolace regarding the operation of the Service.

Zolace doesn’t approve and has no control over any User Submission. Zolace can’t guarantee the legitimacy of any data that users might provide concerning themselves. You accept that all Content accessed by you using the Service and all User Submissions provided by you are at your own risk and you will be solely be accountable for any loss or damage to any party resulting therefrom.

Zolace has no responsibility to supervise the Content, Service, Site or User Submissions. Zolace might delete any User Submission at any time for any reason (including, but not restricted to, upon receipt of allegations or claims from authorities or 3rd parties relating to such User Submission), or for no reason at all.

Under no conditions will Zolace be accountable in any way for any User Submissions or Content, including, but not restricted to, any omissions or errors in any User Submissions or Content, or any damage or loss of any kind incurred in connection with exposure to or use of any Content or User Submissions transmitted, accessed, emailed, posted or otherwise made available via the Service. Zolace isn’t accountable for any data that is removed (either unintentionally or intentionally) by any user.

Termination

Zolace might stop your access to all or any part of the Service at any time, with or without reason, with or without notice, effective instantly, which might lead to the destruction and forfeiture of all information related to your membership. If you desire to end your account, you might do so by following the directions on the Sites. Any fees paid hereunder are non-refundable. All clauses of the Terms of Use which by their nature must outlast termination shall outlast termination, including, without restriction, restrictions of liability, indemnity, warranty disclaimers, and ownership conditions.

Warranty Disclaimer

You accept that Zolace has no control over, and no responsibility to take any action concerning: which users gain access to the Website; what Content you access through the Website; what impacts the Content might have on you; how you might use or interpret the Content; or what actions you might take as a consequence of having been exposed to the Content. You discharge Zolace from all responsibility for you having acquired or not acquired Content via the Sites. The Sites might have, or direct you to websites containing information which some people might find inappropriate or offensive. Zolace makes no representations regarding any content contained in or accessed via the Sites, and Zolace will not be liable or responsible for the decency, legality, copyright compliance or accuracy of material accessed through or contained in the Sites.

THE SERVICE (INCLUDING, WITHOUT RESTRICTION, ANY CONTENT) IS PROVIDED “AS AVAILABLE” AND “AS IS” AND IS WITHOUT GUARANTEE OF ANY TYPE, IMPLIED OR EXPRESSED, INCLUDING, BUT NOT RESTRICTED TO, THE IMPLIED GUARANTEES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AS WELL AS FITNESS FOR A SPECIFIC PURPOSE, AND ANY GUARANTEES IMPLIED BY ANY COURSE OF USAGE OR PERFORMANCE OF TRADE, ALL OF WHICH ARE SPECIFICALLY DISCLAIMED. Zolace, AND ITS DIRECTORS, CONTENT PROVIDERS, PARTNERS, SUPPLIERS, AGENTS AND EMPLOYEES DON’T WARRANT THAT: (A) THE SERVICE WILL BE AVAILABLE OR SECURE AT ANY PARTICULAR LOCATION OR TIME; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) ANY SOFTWARE OR CONTENT AVAILABLE THROUGH OR AT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) THE SECURITY OR INTEGRITY OF ANY USER SUBMISSION OR OTHER DATA PROVIDED TO THE SERVICE; OR (E) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICE IS EXCLUSIVELY AT YOUR OWN RISK. SOME STATES DON’T ALLOW RESTRICTIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE RESTRICTIONS MIGHT NOT APPLY TO YOU.

ELECTRONIC COMMUNICATIONS PRIVACY ACT NOTICE (18 USC 2701-2711): Zolace MAKES NO GUARANTY OF PRIVACY OR CONFIDENTIALITY OF ANY INFORMATION OR COMMUNICATION TRANSMITTED ON THE SITES OR ANY WEBSITE LINKED TO THE SITES.

Zolace will use commercially reasonable efforts to safeguard your personally identifiable information as more explicitly explained in the Zolace Privacy Policy, however, Zolace can’t completely stop the unlawful access to its systems and shall not be liable for the privacy of trade-secret information, communications, disk space, registration and identification information, email addresses, confidential or any other Content transmitted over networks accessed by the Sites, stored on Zolace’s equipment, or otherwise connected with your use of the Service.

Indemnification

You shall hold harmless, indemnify and defend, Zolace, its affiliates and each of its, and its affiliates employees, representatives, suppliers, contractors and directors from all claims, liabilities, and expenses, including reasonable attorneys’ fees, which arise from or relate to (i) violation by you, or any 3rd party using the your account, of any intellectual property or other right of any entity or person. Zolace reserves the right to presume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will help and collaborate with Zolace in asserting any available defenses. (ii) your abuse of, or illegal access to, the Sites, Content, Service or otherwise from your User Submissions, or (iii) your breach of the Terms of Use.

General Content Disclaimer

Zolace makes no warranties or representations regarding the timeliness, completeness, usefulness, reliability, accuracy or appropriateness of any Content and you must not rely on the Content for any purpose. By using the Service, you agree that Zolace shall not be accountable for (1) the consequences of any action which you or any other individual takes or fails to take based on any Content or otherwise as a consequence of your use of the Service, (2) any person’s reliance on any such Content, whether or not complete, current and correct or (3) any Content

Limitation of Liability

IN NO CASE SHALL Zolace, NOR ITS CONTENT PROVIDERS, SUPPLIERS, PARTNERS, AGENTS, EMPLOYEES OR DIRECTORS OR BE ACCOUNTABLE UNDER NEGLIGENCE, STRICT LIABILITY, TORT, CONTRACT, OR ANY OTHER EQUITABLE OR LEGAL THEORY WITH REGARDS TO THE SERVICE (INCLUDING, WITHOUT RESTRICTION, ANY CONTENT) (I) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) THE GREATER OF A) AMOUNTS PAYABLE OR PAID BY YOU IN CONNECTION WITH THE SERVICE; OR B) ONE-HUNDRED U.S. DOLLARS ($100.00). SOME STATES DON’T PERMIT THE RESTRICTION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES; THEREFORE THE ABOVE RESTRICTIONS AND EXCLUSIONS MIGHT NOT APPLY TO YOU. (II) FOR YOUR DEPENDENCE ON THE SERVICE, (III) FOR ANY TROJAN HORSES, VIRUSES, BUGS, OR THE LIKE (IRRESPECTIVE OF THE SOURCE OF ORIGINATION) OR (IV) FOR ANY LOST PROFITS, DATA LOSS, COST OF BUYING OF REPLACEMENT SERVICES OR GOODS, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR RESULTING DAMAGES OF ANY TYPE WHATSOEVER, SUBSTITUTE SERVICES OR GOODS (HOWEVER ARISING).

International/Non-California Use

Zolace makes no representation that the Content is correct or available for use in areas outside of California, and accessing the Service is forbidden from regions where such Content is unlawful. If you access the Service from other areas, you do so at your own initiative and are accountable for conformity with local rules.

Dispute Resolution

A printed edition of the Terms of Use and of any notice given in electronic form shall be admissible in administrative or judicial proceedings based upon or relating to the Terms of Use to the same extent and subject to the same conditions like other business records and documents originally generated and maintained in printed form. You and Zolace agree that any reason of action due to or related to the Service must start within one (1) year after the reason of action arose; otherwise, such reason of action is permanently barred.

The Terms of Use shall be governed by and construed as per the laws of the State of California, excluding its conflicts of law rules, and the United States of America. Any dispute arising from or relating to the subject matter of this Contract shall be ultimately resolved by mediation in San Francisco County, California, using the English language as per the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial mediator with considerable experience in settling intellectual property and commercial contract disputes, who shall be chosen from the appropriate list of JAMS mediators as per the Arbitration Rules and Procedures of JAMS. The prevailing party in the arbitration shall have the right to receive reimbursement of its reasonable expenditures (including reasonable attorneys’ fees, expert witness fees and all other expenditures) incurred in connection therewith. Judgment upon the award so rendered might be entered in a court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case might be. Notwithstanding the foregoing, each party shall have the right to initiate an action in a court of proper authority for injunctive or other equitable relief pending a final verdict by the mediator. Use of the Service isn’t authorized in any jurisdiction which doesn’t give effect to all provisions of the Terms of Use, including without restriction, this section.

Integration and Severability

The Terms of Use are the entire contract between Zolace and you with regards to the Service and use of the Sites, and supersede all earlier or contemporaneous proposals and communications (whether electronic, written or oral) between Zolace and you with respect to the Sites. If any provision of the Terms of Use is found to be invalid or unenforceable, that provision will be eliminated or restricted to the minimum extent required so that the Terms of Use will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

Miscellaneous

Zolace shall not be responsible for any failure to perform its obligations hereunder where such failure arises from any reason beyond Zolace’s reasonable control, including, without restriction, communications, electronic or mechanical failure or degradation. The Terms of Use are personal to you, and are not sublicensable, transferable or assignable by you except with Zolace’s prior written approval. Zolace might delegate, transfer or assign any of its rights and obligations hereunder without approval. No employment relationship, joint venture, partnership or agency is created as a result of the Terms of Use and neither party has any power of any type to bind the other in any respect. In any proceeding or action to enforce rights under the Terms of Use, the prevailing party will be entitled to recover costs and attorneys’ fees. All notices under the Terms of Use will be in writing and will be deemed to have been duly given when received, if personally sent or delivered by registered or certified mail, return receipt requested; when receipt is electronically confirmed, if transmitted by e-mail or facsimile; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.

Copyright and Trademark Notices

Unless otherwise shown, the Terms of Use and all Content provided by Zolace are copyright © 2012 Zolace Malaysia, Inc. All rights reserved.

“Zolace” is a trademark of Zolace. The names of any actual companies and products mentioned at the Sites might be the trademarks of their respective owners.

Digital Millennium Copyright Act Notice

Just as Zolace asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that any material located on or linked to by or through the Service breaches your copyright, you might inform Zolace as per the following policy. The address of Zolace’s Designated Agent to Receive Notification of Claimed Infringement (“Designated Agent”) is listed at the end of this policy.

It is Zolace’s policy to (1) remove or block access to Content which it believes in good faith to be copyrighted material which has been unlawfully copied and distributed by any of our users, members, content providers, affiliates, or advertisers; and (2) remove and discontinue service to repeat offenders.

Procedure for Reporting Copyright Infringements:

If you believe that Content accessible through or residing on the Service or Site violates a copyright, please send a written notice of copyright violation containing the following information to the Designated Agent listed below:

      1. An electronic or physical signature of the owner of the copyright which has been allegedly violated, or a person allowed to act on such person’s behalf;
      2. Identification of the copyrighted materials or works allegedly being violated;
      3. Identification of the Content which is claimed to be violating including information regarding the precise place of the Content which the copyright owner seeks to have deleted, with enough detail so that Zolace is capable of finding and verifying its presence;
      4. Contact information concerning the notifier including address, telephone number and, if available, e-mail address;
      5. A statement that the notifier has a good faith belief that the use of the allegedly violating Content isn’t authorized by the copyright owner, its agent, or the law; and
      6. A statement made under penalty of perjury that the information provided is correct and the notifying party is the copyright holder is authorized to make the complaint on behalf of the copyright owner.
As soon as Correct Proper bona Fide Violation Notice is Received by the Nominated Agent: It’s Zolace's policy:
      1. to disable or remove accessibility to the violating Content;
      2. to inform the user, member or content provider, that the Content has been removed or access has been; and
      3. that repeat offenders will have the violating Content removed from the system and that Zolace will stop such user’s, member’s or content provider’s access to the service.
Procedure to Supply a Counter-Notice to the Designated Agent:

In case the user, member or Content provider believes that the Content which was deleted or to which access was disabled is either not infringing, or the user, member or Content provider believes that it has the right to use and post such Content from the copyright owner, the copyright owner’s agent, or pursuant to the law, the content provider, member or user should send a counter-notice containing the following information to the Designated Agent listed below:

    1. An electronic or physical signature of the user, member or Content provider;
    2. Identification of the Content which has been deleted or to which access has been disabled and the place at which the Content appeared before it was disabled or removed;
    3. A statement that the user, member or Content provider, has a good faith belief that the Content was disabled or removed as a result of a misidentification of the Content or mistake; and
    4. User’s, member’s or content provider’s name, address, telephone number, and, if available, e-mail address and a statement that such person or entity consents to the authority of the Federal Court for the judicial district in which the user’s, member’s or content provider’s address is located, or if the user’s, member’s or Content provider’s address is located outside the United States, for any judicial district in which Zolace is situated, and that such entity or person will accept service of process from the person who provided notification of the alleged violation.

If a counter-notice is received by the Designated Agent, Zolace’s might send a copy of the counter-notice to the original complaining party informing that person that it might replace the deleted Content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the user, member or Content provider, the deleted Content might be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at Zolace’s discretion.

Please contact Zolace’s Designated Agent to Receive Notification of Claimed Infringement at the following address:

Designated Agent to Receive Notification of Claimed Infringement:

Edmond Hong
Block 121,Jln Subang Batu 13,
47000 Sungai Buloh.

Contact

You may contact Zolace at the following address:

Legal Department
Zolace Malaysia Sdn Bhd., d/b/a Zolace
850 Batu 4 1/2,
Jalan Ipoh 51200 Kuala Lumpur, Malaysia

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